I use Design Sprints to help teams design better products and services, faster. Passionate about inclusion and design that matters. Currently working with UK government. Based in Leeds, UK.

Writing

  • Drafts Zero challenge

    Every day—excluding weekends—I am going to spend 15 minutes (no more) on finishing and publishing a draft, starting with the oldest.
  • Design Sprint in a day

    Jake Knapp used to work at Google Ventures. During that time Jake developed a process to help teams test their ideas and get market feedback early, rather than spend years designing and building a thing before getting any data on whether it works. The process that came to be, was a Design Sprint.
  • Apple [and others] need a dark mode for people like Molly Watt

    Everyone should be able to customise their settings for a consistent accessible experience across all their devices, so they can interact with and consume content without barriers.
  • Interaction design: Clearing the confusion

    I've noticed confusion about what interaction design is, what interaction designers do and when’s the right time to get them involved.
  • Government doesn’t have needs

    We need to stop talking about the needs of government; it doesn’t have any.
  • Running a design sprint in government

    In a week the team framed the problem and prototyped a solution to test their assumptions with real users.
  • Solving Molly Watt’s problems

    Molly Watt has Usher Syndrome; born deaf and at the age of 12 began to lose her sight through retinitis pigmentosa, leaving her registered blind at 14.
  • Egoless design: Reviewing the right way

    When we review design we should not make statements or pass comments, we should ask questions to learn more.
  • If nothing ever changed, there’d be no butterflies

    Normally, we don’t pay attention to change — we live busy lives — and the changes taking place around us are not worthy of a second thought.
  • Setting an open standard for job postings

    Job-seekers and employers need a better experience.

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Products